Creating a seamless customer service experience is essential for any business that wants to stand apart from the competition. Making sure there are always skilled and professional personnel on hand to answer your customers’ questions, though, can be expensive. Mindy Supports provides remote customer service specialists who can pick up the slack and staff your help desk or customer service center during or after regular business hours. We offer flexible service plans and multilingual staff with backgrounds in customer service and technical support.
Customer service specialists:
- Provide email, phone, chat, and social media support to customers
- Work 24/7 or during/after business hours as needed
- Follow your business’s procedures for managing customer queries, comments, or complaints
- Provide technical support
- Process customer inquiries and pass them to your team
- Handle incoming call inquiries
Mindy Supports’ remote customer service specialists are ideal for businesses looking for a flexible solution for responding to customer queries and/or tickets.